How to start the session?
To start a counseling First, please fill out the counseling agreement.
1. First, the counseling
agreement
please submit.
If you submit a counseling agreement, you will receive counseling
reservations and related information via text message and e-mail as a counseling member.
2. If you want a face-to-face session, please make a reservation to visit the center.
If you want an online counseling, please install the ZOOM app on a PC or mobile device that supports video and voice.
3. For face-to-face counseling, please come to the center
at the scheduled time.
For online counseling,
please access the video counseling link sent by the counselor
on the scheduled date.
Guide to GROW Psychological Counseling
"Welcome to your first counseling session. The following information outlines our counseling procedures, as well as our policies regarding the recording, storage, and access to your personal information.
Please read this information carefully. If you have any questions, feel free to ask before signing the consent form."
Counseling sessions
Counseling sessions typically consist of regular meetings, each lasting 50 minutes. The duration and frequency of sessions will be determined in consultation with you based on the severity of your concerns.
Counseling Fee Policy
For individual members, the counseling fee must be paid in full 24 hours prior to the scheduled session in order to confirm the appointment. For members affiliated with schools, workplaces, or other organizations, the number of sessions is limited as agreed upon with the respective institution.
Cancellation Policy
If you need to reschedule or cancel a counseling appointment, please notify us at least one day in advance. If you cancel on the day of the appointment or fail to show up (no-show), you will be charged for that session. However, you will not be charged if you are unable to attend due to unforeseen circumstances such as natural disasters, accidents, or serious illnesses. Please note that late arrivals will not result in an extension of the session time.
Confidentiality
All information and content discussed during your counseling sessions will be held in the strictest confidence. Your personal information will not be disclosed to any third party without your written consent. However, please be aware that the principle of confidentiality may be waived in cases where there is an imminent risk of harm or danger to yourself or others.
Record Keeping and Management of Counseling and Assessment Data
In accordance with the Korean Counseling Psychology Association guidelines, your counselor may keep records of counseling and assessment sessions to facilitate the counseling process. These records will be securely stored for a period of two years from the date of the session. Access to or copies of these records will only be provided to you for legitimate and appropriate purposes. If you wish for these records to be shared with a third party, including family members, your written consent will be required.
Consultation with Other Professionals
To ensure the most effective counseling, your counselor may consult with other mental health professionals or medical experts regarding your case without disclosing your personal information.
Termination of Counseling and Freedom of Expression
You have the right to terminate counseling at any time, upon mutual agreement with your counselor. You are also encouraged to express your thoughts and feelings about the counseling process openly and honestly. To maximize the benefits of counseling, you agree to participate actively and honestly in the process.
Involvement of Family and Other Professionals
In the following circumstances, your counselor may involve family members or other professionals in your treatment: 1) if you are experiencing severe emotional distress or behavioral problems; 2) if family issues are exacerbating your presenting problems; or 3) if there is a risk of harm to yourself or others.
Acknowledgement and Consent
I have carefully read and understood the information provided above.
[Click the button below to indicate your consent]